Customer satisfaction is key at IMC Web Services and that is why we have tried so hard to make sure you can get the right help when you need it. Please chose from the below options.
Sometimes the quickest way to get help is to use one of our excellent video tutorials. We have over 400, set up with an easy to navigate menu. Click here to view our video tutorials.
Raise a Support Ticket
If you have a detailed question or require something a bit unusual... then great, we love those sort of requests and we pride ourselves on being able to help. You have two options:
First you can click "Open Ticket" whilst logged into your "Client Area" (click here to log in). Once you have an open ticket you can track updates via the "Tickets" option in the "Support" menu.
We know that raising tickets is a nuisance ... but we do appreciate your feedback any will do everything that we can to assist and to improve our services so that you don't encounter the same problem twice. Thank you for taking the time to raise a support ticket.